Managed IT Services2024-12-23T02:09:08+00:00

Point North Networks

Managed IT Support Services

Our suite of Managed IT Services are built to align with your organization and drive it forward. With reliable tech help and plain, easy-to-understand communication, we make sure your team stays happy and productive.

Point North Networks Managed IT
Point North Networks Managed IT

Point North Networks

Managed IT Support Services

Our suite of Managed IT Services are built to align with your organization and drive it forward. With reliable tech help and plain, easy-to-understand communication, we make sure your team stays happy and productive.

Business-First Managed IT Services

We take a business-first approach to IT support services that ensure your systems run smoothly and securely while helping reduce costs. Our service offerings include:

Proactive monitoring
and maintenance

Our expert team keeps an eye on your network around the clock. Count on us to keep your business running without a hitch so you can focus on what matters most.

Helpdesk
Support

Got a tech question or problem? We’re here to help! Your satisfaction is our top priority, and we’re all about making every interaction a great experience.

Cybersecurity
Protection

We deliver compliance-focused cybersecurity solutions that meet industry standards, help you secure contracts, and protect your business from cyber threats.

Strategic
IT consulting

Our IT consultants craft a tailored strategy to match your business goals and bring in smart solutions designed to fuel your growth and propel your business forward.

Customized Managed IT Support Services for Your Business

When you work with us, you’re teaming up with skilled professionals who understand your business challenges. We listen to your needs and customize our solutions, whether it’s help desk support, IT infrastructure, or strategic technology consulting.

We know every client is different, so we offer friendly, knowledgeable services tailored to you. We communicate clearly and accessibly, committed to making technology work for you. We build trusting relationships with a patient, empathetic, and solution-focused approach.

Employee Satisfaction

Improve Employee
Satisfaction

Core Business

Focus On Core Business

Reduce Costs

Reduce IT Costs

Stay Competitive

Stay Competitive

Customized Managed IT Support Services for Your Business

When you work with us, you’re teaming up with skilled professionals who understand your business challenges. We listen to your needs and customize our solutions, whether it’s help desk support, IT infrastructure, or strategic technology consulting.

We know every client is different, so we offer friendly, knowledgeable services tailored to you. We communicate clearly and accessibly, committed to making technology work for you. We build trusting relationships with a patient, empathetic, and solution-focused approach.

Employee Satisfaction
Improve Employee
Satisfaction
Focus On Core Business

Focus On
Core Business

Reduce IT Costs

Reduce
IT Costs

Stay Competitive

Stay
Competitive

WE’RE HERE TO HELP

Questions about Managed IT Services?

Book a scheduled, no-obligation consultation or pick up the phone and call us today at 651-234-0895.

What to Expect from Our IT Managed Services

We align your organization’s IT services with your business strategy through customized Managed IT Services that are crafted to boost growth, enhance efficiency, and give your business a competitive edge.

Proactive Monitoring and Maintenance

Our managed IT support services ensure 24/7 monitoring, timely issue resolution, and secure data backups for optimal performance.

Help Desk Support

Your support staff can call our helpdesk for tech issues, where our technicians ensure 100% satisfaction and monitor performance.

Cybersecurity Protection

We implement complete cybersecurity frameworks including training, policies, incident response, and advanced tools.

Strategic IT Consulting

Our staff will align your organization’s IT strategy with your business goals.  This helps drive growth, efficiency, and competitive advantage.

More Information

Our Managed IT Services are designed to keep your business running seamlessly while ensuring your employees stay happy and productive. We know that quick response times and effective problem-solving are crucial to your success, which is why we’re dedicated to making technology work for you.

FAQs

Frequently Asked Questions

Frequently Asked Questions About Managed IT Support Services

What kind of businesses require managed IT services – big or small?2024-11-07T04:44:24+00:00

No matter the size of your business, every organization requires managed IT services. From big enterprises to start-ups, it has become an integral part of the IT network in today’s business world that heavily relies on IT infrastructure to run its business smoothly, especially now that Cloud adoption is becoming more and more common. That apart, the security aspect is a huge challenge that all businesses face and managed IT services can properly manage that.

What is the best way to choose a good managed IT services provider in Minnesota?2024-11-07T04:44:52+00:00

Finding the right managed IT support services provider can be challenging due to the many options available. To make an informed choice, start by assessing your requirements, identifying existing gaps, and evaluating your technology and overall IT setup. With a clear understanding of your needs, you can select a provider that aligns with your goals. Point North is a managed IT service provider that offers comprehensive solutions tailored to your needs.

Why are Managed IT services crucial for a business?2024-11-07T04:45:22+00:00

Managed IT support services must not be confused with outsourcing. While outsourced services deliver short-term solutions, Managed IT Solutions provide the long-term IT needs of a company. This includes managing the day-to-day operations, network monitoring, backup and recovery, enhanced IT posture, core business focus, operating end-user operations, better security, technology expertise, managing the overall IT infrastructure, managing and running specific services and applications, etc. Managed IT Services enable a smoother functioning of the overall IT systems rather than just looking at facilitating short-term needs.

Why choose Point North over other similar service providers?2024-11-07T04:45:50+00:00

We have a team of experienced IT professionals who know the managed IT services game well. Our extensive knowledge and expertise help us provide high-quality IT support services. With a 100% customer satisfaction record, we boast of a success rate that is higher than more of our competitors.

Do I need managed IT services even if I have an internal team of IT experts?2024-11-07T04:29:56+00:00

Every organization faces a variety of IT-related tasks, ranging from crucial strategic responsibilities to more routine and time-consuming activities. Managed IT support services allow you to delegate these routine tasks to experts, freeing up your internal IT team to focus on strategic initiatives. This approach ensures that both routine and critical IT needs are effectively managed, optimizing your organization’s overall IT performance.

What is The Difference Between Managed Services and Outsourcing?2024-11-07T04:29:15+00:00

Managed IT support services are designed to meet the long-term IT needs of your organization, covering everything from daily operations and IT infrastructure management to end-user systems and specific applications. Unlike short-term IT consulting services that focus on implementing specific requirements and optimizing existing IT structures, managed IT support services provide continuous, comprehensive support. This ensures seamless operation and efficiency across your entire IT environment, making them a more robust solution for maintaining and enhancing your organization’s IT capabilities.

My organization just has 30 employees. Is it viable to hire a managed service provider in Minnesota?2024-11-07T04:28:52+00:00

For organizations with fewer than 100 employees, opting for managed IT support services can be significantly more advantageous than hiring a full-time IT professional. Unlike a single IT staff member who can address only one issue at a time and may lack expertise in all areas, managed IT support services offer a team of specialists with diverse skills. This team can handle multiple issues simultaneously, ensuring the seamless operation of your systems and enhancing overall productivity. By leveraging managed IT support services, your organization benefits from comprehensive expertise and efficient problem resolution, leading to improved operational performance.

Frequently Asked Questions About Managed Service Provider Minnesota

What kind of businesses require managed IT services – big or small?2024-11-07T04:44:24+00:00

No matter the size of your business, every organization requires managed IT services. From big enterprises to start-ups, it has become an integral part of the IT network in today’s business world that heavily relies on IT infrastructure to run its business smoothly, especially now that Cloud adoption is becoming more and more common. That apart, the security aspect is a huge challenge that all businesses face and managed IT services can properly manage that.

What is the best way to choose a good managed IT services provider in Minnesota?2024-11-07T04:44:52+00:00

Finding the right managed IT support services provider can be challenging due to the many options available. To make an informed choice, start by assessing your requirements, identifying existing gaps, and evaluating your technology and overall IT setup. With a clear understanding of your needs, you can select a provider that aligns with your goals. Point North is a managed IT service provider that offers comprehensive solutions tailored to your needs.

Why are Managed IT services crucial for a business?2024-11-07T04:45:22+00:00

Managed IT support services must not be confused with outsourcing. While outsourced services deliver short-term solutions, Managed IT Solutions provide the long-term IT needs of a company. This includes managing the day-to-day operations, network monitoring, backup and recovery, enhanced IT posture, core business focus, operating end-user operations, better security, technology expertise, managing the overall IT infrastructure, managing and running specific services and applications, etc. Managed IT Services enable a smoother functioning of the overall IT systems rather than just looking at facilitating short-term needs.

Why choose Point North over other similar service providers?2024-11-07T04:45:50+00:00

We have a team of experienced IT professionals who know the managed IT services game well. Our extensive knowledge and expertise help us provide high-quality IT support services. With a 100% customer satisfaction record, we boast of a success rate that is higher than more of our competitors.

Do I need managed IT services even if I have an internal team of IT experts?2024-11-07T04:29:56+00:00

Every organization faces a variety of IT-related tasks, ranging from crucial strategic responsibilities to more routine and time-consuming activities. Managed IT support services allow you to delegate these routine tasks to experts, freeing up your internal IT team to focus on strategic initiatives. This approach ensures that both routine and critical IT needs are effectively managed, optimizing your organization’s overall IT performance.

What is The Difference Between Managed Services and Outsourcing?2024-11-07T04:29:15+00:00

Managed IT support services are designed to meet the long-term IT needs of your organization, covering everything from daily operations and IT infrastructure management to end-user systems and specific applications. Unlike short-term IT consulting services that focus on implementing specific requirements and optimizing existing IT structures, managed IT support services provide continuous, comprehensive support. This ensures seamless operation and efficiency across your entire IT environment, making them a more robust solution for maintaining and enhancing your organization’s IT capabilities.

My organization just has 30 employees. Is it viable to hire a managed service provider in Minnesota?2024-11-07T04:28:52+00:00

For organizations with fewer than 100 employees, opting for managed IT support services can be significantly more advantageous than hiring a full-time IT professional. Unlike a single IT staff member who can address only one issue at a time and may lack expertise in all areas, managed IT support services offer a team of specialists with diverse skills. This team can handle multiple issues simultaneously, ensuring the seamless operation of your systems and enhancing overall productivity. By leveraging managed IT support services, your organization benefits from comprehensive expertise and efficient problem resolution, leading to improved operational performance.

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